What is my Turtlebox warranty?


We offer a 1-Year Warranty. 



How do I submit a claim?


If your Turtlebox is in need of repair you can contact us via our Submit a Ticket page and we will be happy to assist you. Please allow 3-5 business days for your warranty claim to be processed.


To best serve you please provide the following information in your email.


Please reply to this email to confirm the following order information:


-Date and place of purchase (even if an estimated date):
-Order number (if available):
-Your full name/shipping address:
-Color of your speaker:
-Serial number (located under the charging port flap of the TurtleBox):