If your Turtlebox is in need of repair you can contact us via our Submit a Ticket page or at info@turtleboxaudio.com.


For faster processing please include your order #, where purchased from and the specific issue you are experiencing.



What is my Turtlebox warranty?


We offer a 1-Year Warranty. If you experience any functional issues, contact us at info@turtleboxaudio.com and we will quickly repair or replace your Turtlebox for free.


What if my Turtlebox is no longer under warranty?


1.  If you ship us your Turtlebox and pay a repair fee of $50, we will repair and ship it back to you.
2.  Or, we can offer you a 20% discount on a brand new unit.