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Knowledge base
Orders, Returns, and Shipping
Order Information
4
When will my order arrive?
What is your return policy?
When will my order ship?
Do you ship Overseas?
Warranty & Repair
Warranty Claims
2
What is your warranty?
How do I make a warranty claim?
Features & Specs
Speaker Features and Specifications GEN 1.5
2
Features GEN 1.5
Specifications GEN 1.5
Speaker Features and Specifications GEN 2
2
Features GEN 2
Specifications GEN 2
FAQ
Speaker Function
12
Is Turtlebox waterproof?
Can you strap a Turtlebox down?
Can I use an EQ or bass boost with the Turtlebox?
Can I pair two Turtleboxes using the Aux port?
What is the frequency range?
View all 12
Charging my Turtlebox
6
Can I play my Turtlebox while charging?
How long does it take to charge my Turtlebox?
Is there a battery indicator?
How long does the battery last?
Can I use another charger to charge my Turtlebox?
View all 6
Speaker Compatibility
7
Work with Amazon's Alexa for voice control?
Work with an iPod Nano?
What AUX Cord should I use with my Turtlebox?
Can I use a Microphone with the Turtlebox?
Works for Karaoke?
View all 7
General Information
5
How do I determine which Generation Turtlebox Speaker I have?
How do I rename my speaker on my phone?
Where can I get the suction cups for my tie-down kit?
How can I apply to become a college ambassador?
How can I request a Corporate Quote?
