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Product Information

Is the speaker waterproof?
Yes, the Turtlebox has an IP-67 Water Ingress Protection Rating meaning it's completely waterproof (fresh & salt water), buoyant, and submersible up...
Thu, 2 Jan, 2025 at 3:32 PM
Can I stereo pair 2 speakers?
Yes, you can pair 2 speakers for true surround sound! It works best to first disable Bluetooth on your phone, so the two Turtleboxes have time to pair toget...
Thu, 2 Jan, 2025 at 3:37 PM
How long does the battery last?
At full volume, you will get 6+ hours of playing time. At 50% volume, you can play for days!
Thu, 2 Jan, 2025 at 3:41 PM
How long does it take to charge my speaker?
It takes approximately 3 to 4 hours to fully charge the Turtlebox from 0% to 100%. Once fully charged, unplug.
Thu, 2 Jan, 2025 at 3:41 PM
Is there a battery indicator on my speaker?
Yes, there is a 5-step battery level indicator that shows the current battery life in 20% increments. When it shows 5 lights, it’s 100% charged.
Thu, 2 Jan, 2025 at 3:41 PM
Can I use another charger to charge my speaker?
No, we've seen Turtlebox speakers damaged due to using other chargers than the original provided one. If you're in need of a new Turtlebox charger, ...
Thu, 2 Jan, 2025 at 3:43 PM
How do I care for my battery?
After your Turtlebox has reached full charge, unplug it from the charger. Similar to your phone or laptop’s battery, constant charging can reduce the life o...
Thu, 2 Jan, 2025 at 3:45 PM
Charging your device using your Turtlebox speaker
Yes! In order to charge your device using your Turtlebox you'll need to have a USB-C compatible charger. Plug the USB-C into the out charging port and c...
Thu, 2 Jan, 2025 at 3:50 PM
Can I play my speaker while charging?
Yes, but we do not recommend it. Playing your speaker while it is charging can reduce the life of your battery.
Thu, 2 Jan, 2025 at 3:51 PM
What AUX cord can I use with my speaker?
A majority of AUX cords work with the Turtlebox Speakers, but we have tested a few to ensure they function properly. We have linked the AUX cords we have te...
Thu, 2 Jan, 2025 at 3:55 PM