To hard reset the Original (Gen 3), follow the steps below and watch the video attached. If this hard reset is not helpful, please reach out to our team for further assistance.
1. Start with the unit turned off
2. Hold the power button for approximately 20 seconds
All of the lights will initially turn on for about 15 seconds, then they will turn off and quickly turn back on. Your speaker is now reset.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article